Return Refund Policy

Return & Refund Policy

We offer returns within 14 days of delivery in accordance with EU consumer protection laws.

Eligibility

  • The item must be unused and in its original condition.
  • Items must be returned in the original packaging.

How to Request a Return

Email us at [contactusesand@gmail.com] with your order number and reason for return.

Refunds

Once we receive and inspect the returned item, we will issue a refund to your original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Please note: Personalized items are non-returnable.