The Date Collection
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FAQ
Is the watch water-resistant?
Yes, most of our watches offer some level of water resistance, typically from 3 ATM to 10 ATM. This means they can handle splashes or brief immersion in water, but we do not recommend swimming or showering with your watch unless it's specifically rated for such activities. Always check the product description for exact details.
Is there a warranty?
Yes, all our watches come with a 12-month international warranty against manufacturing defects. This does not cover accidental damage, misuse, or normal wear and tear. If you experience any issue, contact us and we’ll assist you promptly.
Can I return or exchange my watch?
Yes, we offer a 14-day return policy from the date of delivery. The item must be unused, in original condition, and returned in its original packaging. Please contact our support team to initiate a return or exchange.
Do your watches come with the original box and instructions?
Yes, every watch is delivered in a premium box and includes an instruction manual and warranty card (if applicable). It’s perfect both for personal use and as a gift.
What materials are your watches made of?
Our watches are crafted using high-quality stainless steel, sapphire or mineral glass, and durable straps (leather, silicone, mesh, etc.), depending on the model. All materials are carefully selected to ensure comfort, durability, and elegance.